Account Coordinator

Reports To:

Account Manager


Full Time, Exempt


Danville, Virginia



Position Summary:

The Account Coordinator will serve as a point-of-contact for luxury retail store locations, in addition to coordinating the day-to-day support functions for a group of assigned accounts.

Key Responsibilities:

  • Monitor all outstanding items associated with customer accounts, including product orders, to ensure delivery by specified dates
  • Review inventory levels and provide order recommendations to customers
  • Assist with procurement activities for goods and services
  • Communicating with Finance department to resolve billing issues and address past due receivables
  • Assist Account Managers and Account Executives in obtaining product and service information from suppliers, including costs, availability, and delivery schedules for designated accounts
  • Collaborate across departments to prepare data reports for review of forecasts, profitability analysis, and usage data
  • Provide support to Account Managers in their day-to-day responsibilities

Key Accountabilities:

  • Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up
  • Ensure professional, accurate, and timely communication to complete tasks and resolve issues
  • Analyze and problem-solve effectively and efficiently
  • Work calmly and effectively in a fast-paced environment
  • Oversee all phases of assigned projects to ensure completion within budget and schedule
  • Work independently and take direction from multiple sources globally
  • Maintain a high level of confidentiality in all tasks

Minimum Qualifications:

  • Bachelor’s degree in Business or similar field, or 4+ years of experience in a related role
  • Proficient in MS Office applications, including PowerPoint, Excel, Outlook, and Word
  • Excellent verbal and written communication skills
  • Excellent organizational skills and ability to multitask/prioritize based on urgency
  • Knowledge of the metric system, multi-currency transactions, time zones, and geography

Perks And Benefits:

We believe our employees are our most important asset. Infinity Global offers competitive salaries and values employees with a diversified benefits package, fun company outings, and in-office perks. Our perks and benefits include:

  • Health Insurance, Health Savings Account with company contribution, and Wellness Program
  • Dental, Life, Accidental Death & Dismemberment, Short Term and Long Term Disability Insurance
  • 401(k) with a company match
  • Paid-time-off, including your birthday and paid holidays
  • Flexible schedules
  • Break room stocked with snacks and drinks
  • Comprehensive training and professional development program
  • Company-sponsored outings, activities, and events
  • Company-sponsored charitable events and donations