PRODUCT DEVELOPMENT SPECIALIST

REPORTS TO:
Account Executive

CLASSIFICATION:
Full-time

LOCATION:
Lyon, France

SUPERVISES:
N/A

POSITION SUMMARY
The Product Development Specialist is tasked with providing project management and support for European-based accounts and programs. This position serves as both project lead and communication liaison between Infinity Global customers, suppliers, and development personnel.

KEY RESPONSIBILITIES

  • Ensure all project issues, opportunities, and inquiries are addressed, documented, monitored to resolution, and communicated internally/externally on a regular basis
  • Analyze multiple costing models for each assigned customer project/program
  • Create and maintain development/production timelines specific to each assigned customer project/program
  • Manage and communicate detailed product/project/program information to suppliers, customers, and other internal personnel to ensure successful development and transition of new projects
  • Develop and raise awareness of international business practices and procedures within the department
  • Assist in departmental and special projects as directed by the Account Executive, Vice President of Business Development and Vice President of Sales and Marketing
  • Perform other tasks and responsibilities as assigned by manager, which could include, but are not limited to, the organization of samples, labeling and shipment of samples, arrangement of travel and hotel accommodations, and meeting coordination

KEY ACCOUNTABILITIES

  • Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up
  • Ensure professional, accurate, and timely communication to complete tasks and resolve issues
  • Ability to learn quickly and deal with ambiguity when facing new problems; organize and plan for multiple customer accounts at one time
  • Manage various projects simultaneously with a high level of organization and the ability to multitask while prioritizing based on urgency
  • Maintain a high level of confidentiality in all tasks

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in Business or similar field, or 4+ years of experience in a related role
  • Excellent verbal and written communications skills with advanced English and French language abilities; verbal and written language abilities in Italian is also a plus
  • Professional experience in the luxury and/or fashion retail segment is preferred
  • 2+ years of experience in project management is a plus
  • Superior customer service skills are required
  • Advanced proficiency in Microsoft Office applications, including Word, PowerPoint, and Excel for completing complex costing model files
  • Basic knowledge of geography, time zones, and foreign currencies is required
  • Ability to travel domestically and internationally, as needed, as well as to our company headquarters for training in Danville, Virginia in the United States

PERKS AND BENEFITS
We believe our employees are our most important asset. Infinity Global offers competitive salaries and values employees with a diversified benefits package, including:

  • Holiday leave
  • Pension
  • Disability Insurance
  • Flexible schedules
  • Comprehensive training and development program