Account Coordinator

Reports To:

Account Manager

Classification:

Full-time/Definite

Location:

Rotterdam, NL

Supervises:

N/A

Position Summary:

The Account Coordinator will serve as a point-of-contact for luxury retail store locations, in addition to coordinating the day-to-day support functions for a group of assigned accounts.

Key Responsibilities:

  • Assist Account Managers and Account Executives in obtaining product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts.
  • Collaborate across departments to prepare data reports for review of forecasts, profitability analysis, and usage data.
  • Monitor all outstanding items associated with customer accounts, including product orders to ensure delivery by specified dates.
  • Review inventory levels and provide order recommendations for customers.
  • Communicate with accounting department to resolve billing issues and address past due receivables.
  • Assist with procurement activities for goods and services.
  • Provide support to Account Managers in their day-to-day responsibilities.

Key Accountabilities:

  • Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up.
  • Ensure professional, accurate and timely communication to complete tasks and resolve issues.
  • Oversee all phases of assigned projects to ensure completion within budget and schedule.
  • Maintain a high level of confidentiality in all tasks.

Minimum Qualifications:

  • University degree in Business Administration or similar field or 4+ years of experience in a related role is required.
  • Must speak, read, and write fluently Italian and English.
  • Advanced proficiency in Microsoft Office Suite, including Word and Excel, is required.

Perks And Benefits:

We believe our employees are our most important asset. Infinity Global offers competitive salaries and values employees with a diversified benefits package, fun company outings, and in-office perks. Our perks and benefits include:

  • Holiday leave
  • Pension
  • Disability insurance
  • Flexible schedules
  • Comprehensive training and development program